Are you an ops or area manager looking for more structure for your store visits? Then, this is the checklist for you.

The store visit checklist is split into five areas:

1. Objectives - why are you visiting the store today?
2. Experience - what’s the experience like from the customer’s eyes?
3. Floor walk - what state is the shop floor in?
4. Health & safety - check the store vitals to keep it safe.
5. Team - is the team developing? Are there open vacancies?

Discover store visit checklists used by the likes of Virgin Media O2, Next and Tesco Mobile.