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With Ocasta Engage, your knowledgeable teams deliver better customer experience, work faster and sell more.
⚡️ | Get new starters selling faster with digital onboarding and preboarding. |
🔁 | Ongoing training with microlearning and an instant google-like knowledgebase. |
📣 | Communicate the latest business changes, offers and updates with your workforce. |
More knowledgeable staff have better product knowledge, sales and service techniques, and are vital in offering the best customer service.
Ocasta Review sales observation and audit app allows “in the moment” coaching and insight.
✅ | Uncover the positive and negative moments across your sales and customer service team with a bird’s-eye view of observed moments. |
📋 | "In the moment" action plans and coaching for continuous improvement. |
📈 | Upselling, sales-focused and customer centric conversations to improve performance. |
These all lead to a better customer experience, increased sales and more productive sales staff.